A fantastic opportunity for an early-career IT professional has emerged in one of Canada’s most beautiful cities. The Jewish Federation of Greater Vancouver is hiring a permanent, full-time Information Technology (IT) Support Analyst to join their on-site team in Vancouver, British Columbia.
This role is perfect for someone with 1-2 years of experience who is looking for a stable position with a competitive salary, excellent benefits, and the chance to grow their skills in a supportive environment. With a salary range of $60,060 to $75,000 annually for a 30-32 hour work week, this position offers a great work-life balance and a rewarding career path.
Job Overview: IT Support Analyst
| Aspect | Details |
|---|---|
| Employer | Jewish Federation of Greater Vancouver |
| Job Title | Information Technology (IT) Support Analyst |
| Location | Vancouver, BC (On-site) |
| Salary | $60,060 to $75,000 per year (To be negotiated) |
| Hours | 30-32 hours per week (Full-time, Permanent) |
| Experience | 1 year to less than 2 years |
| Education | College/CEGEP certificate (3 months – 1 year) |
| Benefits | Health, Dental, Life Insurance, Free Parking |
| Source | Job Bank |
Key Responsibilities: What You’ll Do
As an IT Support Analyst, you will be the frontline for technology support within the organization. Your daily tasks will include:
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User Support: Responding to users experiencing difficulties with computers and providing business systems, network, and Internet support.
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Training & Advice: Providing advice and training to users in response to identified difficulties.
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Network Access: Giving access to computer networks and ensuring proper setup for employees.
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Problem Solving: Researching and implementing solutions by consulting user guides and technical manuals.
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Documentation: Collecting, organizing, and maintaining a problems and solutions log for the team.
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Equipment Setup: Setting up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
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Web Operations: Performing Web-server backup and recovery operations.
Qualifications and Skills Required
The ideal candidate for this role will have:
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Education: A College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
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Experience: 1 to less than 2 years of relevant IT support experience.
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Technical Knowledge: Proficiency with MS Windows, MS Office, JavaScript, Jira, Android, MAC OS, Intranet, and data analysis software.
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Personal Suitability: Must be accurate, organized, an excellent written communicator, a team player, honest, and have strong time management and multitasking abilities.
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Eligibility: Must be authorized to work in Canada (Canadian citizen, permanent resident, or temporary resident with a valid work permit).
Benefits and Work Environment
This role comes with a comprehensive benefits package, which is a significant advantage for an entry-level position:
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Health Benefits: Dental plan and health care plan.
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Financial Benefits: Life insurance.
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Other Benefits: Free parking available.
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Work Environment: On-site in Vancouver with access to public transportation. The role is fast-paced with a combination of sitting, standing, and walking.
How to Apply
The application process is managed through Job Bank and includes screening questions.
To apply, you must be authorized to work in Canada. The employer will not respond to applicants who are not authorized.
Application Methods:
- By email to: asikora@jewishvancouver.com
Be prepared to answer these screening questions:
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Are you authorized to work in Canada?
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Are you available to start on the date listed in the job posting?
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Are you willing to relocate for this position?
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Do you have the equipment you need to work from home?
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What is the highest level of study you have completed?
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What is your current field of study?
Frequently Asked Questions (FAQs)
Q1: Is this a remote IT support job?
A: No, this is an on-site position. Work must be completed at the physical location in Vancouver, BC (V5Z 2N7).
Q2: What is the hourly commitment?
A: This is a full-time, permanent role for 30 to 32 hours per week, typically during morning and day shifts.
Q3: Is this job suitable for a recent graduate?
A: Yes, the requirement of 1-2 years of experience and a college/CEGEP certificate makes this an excellent opportunity for a recent graduate.
Q4: What is the most important technical skill for this job?
A: A broad knowledge base is key. The role requires support for everything from MS Windows and Office to Jira, JavaScript, and web-server operations.
Conclusion
This IT Support Analyst position with the Jewish Federation of Greater Vancouver is a standout opportunity for those early in their IT careers. It offers a competitive salary, a supportive benefits package, and the chance to develop a wide range of technical skills in a professional environment.
If you meet the eligibility and experience requirements, we highly recommend applying.
Tags: it support analyst jobs vancouver, jobs in vancouver bc, it jobs canada, entry level it jobs, helpdesk jobs, jira jobs, permanent jobs vancouver, it support salary, canada job bank, jewish federation careers
Disclaimer: JobQuora is a global job information portal. We source information from public domains like Job Bank. All applicants must verify all details and application instructions on the official website before applying. We are not directly associated with the Jewish Federation of Greater Vancouver.